UPDATED CLINIC COVID POLICIES EFFECTIVE 2-15-21
PLEASE DO NOT ENTER THE MAIN LOBBY AREA. PLEASE CALL THE RECEPTION DESK FROM YOUR CAR.
FOR WELLNESS AND ILLNESS APPOINTMENTS FOR DR. ROBERTS, DR. MISTAR OR DR. SMIZINSKI:
WHEN YOU CALL INTO THE FRONT DESK PLEASE LET THE FRONT DESK KNOW YOUR NAME THE TYPE OF VEHICLE YOU ARE IN AND THE BEST CONTACT NUMBER TO REACH YOU AT FOR YOUR APPOINTMENT TODAY.
THE FRONT DESK WILL TRANSFER YOU TO A TECHNICIAN THAT WILL TAKE YOU PETS HISTORY AND LIST OF CONCERNS.
THE TECHNICIAN WILL THEN MEET YOU AT THE FRONT ENTRANCE AND ALLOW ONE PERSON PER APPOINTMENT IN THE BUILDING FOR THE EXAMINATION.
YOU WILL BE ASKED TO PLEASE REMAIN IN THE EXAMINATION AND THE FRONT DESK WILL CALL YOU AT THE END OF THE APPOINTMENT TO PROCESS PAYMENT FOR YOUR VISIT. IF YOU ARE PAYING WITH CASH OR CHECK PLEASE LET THE FRONT DESK KNOW AND THEY WILL COME TO THE EXAM ROOM TO ASSIST YOU.
FOR APPOINTMENTS WITH DR. KING OR A TECHNICIAN:
WE ASK THAT ALL OWNERS STAY IN THEIR VEHICLE AND A TECHNICIAN WILL COME OUT TO YOU TO BRING YOUR PET IN FOR SERVICES AND YOU WILL BE CALLED TO GO OVER ALL SERVICES AND TO TAKE PAYMENT.
FOR SURGICAL PICK-UPS:
PLEASE CALL THE FRONT DESK FROM YOUR CAR AND THEY WILL TAKE PAYMENT FROM YOU AND A TECHNICIAN WILL GO OVER ALL OF THE POST SURGICAL INSTRUCTIONS WITH YOU AND BRING YOUR PET AND MEDICATIONS RIGHT OUT TO YOUR CAR.
FOR MEDICATION REFILLS AND PRESCRIPTION DIETS:
PLEASE CALL THE FRONT DESK WHEN YOU ARRIVE AND THEY WILL COLLECT PAYMENT OVER THE PHONE AND BRING YOUR PETS MEDICATION OR FOOD RIGHT OUT TO YOUR CAR.
THANK YOU TO ALL OF OUR CLIENTS AND STAFF WHO ARE HELPING TO KEEP EVERYONE SAFE AND HEALTHY!
The Wheeling Animal Hospital and Pet Resort is a newly completed, bright, cheerful, state-of-the-art facility on two acres of land in Chicago's north suburban Wheeling area. Owners can relax with their pets in cozy separate dog and cat reception areas, while drinking a cup of gourmet coffee, tea or cocoa.
Wheeling Animal Hospital and Pet Resort, established in 1990, has quickly developed a reputation for providing quality care to pets in the surrounding area of Wheeling, Buffalo Grove, Arlington Heights, Prospect Heights, Mount Prospect and Northbrook to name a few. Our patient roster includes dogs, cats, reptiles, small mammals and pot-bellied pigs.
At Wheeling Animal Hospital and Pet Resort prevention of disease is our main goal.
Our belief is that prevention costs less than treatment. Therefore, we recommend annual examinations, vaccinations, dental hygiene and other health safeguards.
Each employee at our clinic is with us because they love animals. Your pet's well being is our top priority!